Security & data handling
Security and data handling, by deployment.
Supported.tech uses third-party infrastructure. Providers, regions, retention, recording, connected-system access and contractual terms depend on the actual deployment. Supported.tech does not claim independent ISO certification or HIPAA certification.
Infrastructure statement
Supported.tech uses third-party voice AI infrastructure. Security, privacy, data-region, retention and regulated-workload capabilities depend on the selected configuration and contract. Supported.tech does not claim independent ISO or HIPAA certification.
Approved access
Each workflow should use only the knowledge, systems and permissions required for its stated task.
Recording and retention
Recording, transcript access and retention are configured for the actual use case, geography, consent requirements and contract.
Operational control
Production setup defines which authorized roles may review behavior, change instructions or approved sources, alter permitted actions, pause the assistant and receive escalations. Confirm the available controls for the selected deployment.
Regulated workloads
Any regulated-workload configuration depends on the applicable enterprise agreement, controls and contractual terms. It is not inferred from infrastructure used by a third party.
Due diligence
Applicable privacy terms, data-processing information, subprocessors, retention details and technical controls should be reviewed for the selected deployment.
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Frequently asked questions.
Is Supported.tech ISO certified?+
Supported.tech does not claim independent ISO certification.
Is Supported.tech HIPAA certified?+
Supported.tech does not claim HIPAA certification. Any regulated configuration depends on the applicable agreement, controls and contractual terms.
Can a team pause an assistant?+
Pause and review controls depend on the selected deployment and must be confirmed before launch.