Comparisons / Website chat
ASK ME vs Chatbase
Reply-based pricing or a message-credit plan.
Both products offer website chat and business actions. Compare the billing model, the connections, and the setup help available.
01 / Comparison
At a glance
| Requirement | ASK ME | Chatbase |
|---|---|---|
| Website interface | A compact button and matching chat window, with day and night modes. | A website agent with copy-and-paste installation. [2] |
| Business actions | Connect product, order, CRM, and accounting systems. | Pre-built actions and custom API actions. [2] |
| Starting price | Explore: $0 per month plus $0.040 per chat reply. | Free and paid plans with monthly message credits. [1] |
| Other channels | Add phone service separately. Supported+ also includes access to Meta messaging channels. | Website, email, phone, Meta apps, and other channels. [2] |
02
What $40 buys
ASK ME Explore costs $40 for 1,000 chat replies, with no monthly membership fee.
Chatbase Hobby costs $40 per month with 700 message credits. Its free plan includes 50 monthly credits. Credits and replies are different billing units. [1]
ASK ME pricing03
Orders, not just answers
Travertine Mart uses ASK ME with WooCommerce, Monday.com, and QuickBooks. Customers ask about products, projects, and orders through the same interface.
Chatbase also supports actions. Compare the connections you need and who will set them up. Optional Guided Launch for ASK ME starts at $395.
Travertine Mart case study04
Helpdesk or direct website service
Chatbase offers helpdesk, voice, and telephony features on its Standard plan. [1]
ASK ME can serve website visitors without a separate helpdesk purchase. Your team can add phone service after the website chat is in use.
Explore ASK MECommon questions
Can Chatbase take actions?
Yes. It supports pre-built actions and custom API actions. [2]
Does ASK ME require contact details before chat?
No. Visitors can start without contact fields. Account-specific requests can require identity checks.
Is ASK ME included with Supported+?
Yes. There is no second membership fee. Chat costs $0.035 per reply on Supported+.