Help / customer support

Get help with your account or assistant.

Choose the issue and provide enough context for the Supported.tech team to act. Account support by chat and email is included with every plan.

Account access

Use the password-reset route for sign-in problems. Never send a password or one-time code to support.

Provide the assistant name, approximate time, last four digits of the number, expected result and actual result.

Review its approved knowledge, instructions, tools and human handoff in the assistant editor.

Share the country, system, channel and required outcome so availability can be checked.

Provide the account name, billing period and invoice number when available. Never send a full card number.

Use Contact and choose Live service issue. Supported.tech is not an emergency service.

Useful answers

Where can I reset my password?+

Use https://app.supported.tech/password-reset/request. Support will never need your password or one-time code.

Is chat and email support included?+

Yes. Account support by chat and email is included with every plan.