Comparisons / Phone agents
Supported.tech vs Vapi
Custom development or business-led setup.
Vapi gives developers control over providers and application code. Supported.tech lets you configure agents and business connections through your own GPT or Claude.
01 / Comparison
At a glance
| Requirement | Supported.tech | Vapi |
|---|---|---|
| Website chat | ASK ME: a compact button and matching chat window. No phone setup required. | A website widget for text and voice. [3] |
| Business connections | Connect your CRM, orders, and other systems. Optional Guided Launch starts at $395. | Build with tools and webhooks. Your team controls the implementation. [2] |
| Provider choices | Model and voice choices are included within each plan. | Choose providers and use your own provider accounts. [1] |
| Usage charges | Published chat and voice rates include the model choices on your plan. | Platform usage and model-provider costs are separate. [1] |
02
Vapi pricing
Vapi lists $0.05 per call minute for hosting and $0.005 per SMS or chat message. Model-provider charges are additional. [1]
Supported.tech Explore costs $0.25 per connected voice minute or $0.040 per chat reply, with no monthly membership fee.
Supported.tech pricing03
Who maintains the connections?
A delivery-date change needs an order lookup, available dates, and an update to the order. Both products can connect these steps.
With Vapi, your team builds the application around its tools. Supported.tech supports agent setup and maintenance through your own GPT or Claude. [2]
See Agent Cycle04
Where each approach fits
Vapi suits a team that wants to choose providers and write a custom application. Supported.tech suits a business that wants chat, calls, and system connections together.
For website visitors, ASK ME provides the interface without a separate phone installation.
Explore ASK MECommon questions
Does Vapi have website chat?
Yes. Its website widget supports text and voice. [3]
Is Vapi hosting the full call cost?
No. Add the selected model, speech, and transport charges to the platform rate. [1]
Can we add calls after ASK ME?
Yes. ASK ME works without a phone number. Add phone service when you need it.